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KBRI LIMA

Government

The Indonesian Embassy located in Lima, Peru, needed a revamp for its website to enhance the effectiveness of diplomatic operations between Indonesia, Bolivia, and Peru, particularly in the trade, tourism, and investment sectors. The revamped website will enable quicker and more efficient economic diplomatic services, both towards and from Indonesia, Bolivia and Peru.

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Platform
Website ResponsiveCMS Dashboard
Timeline
2021 - Now
Scope of Work
Website DevelopmentProject ManagementUI Design

Overview

The Indonesian Embassy in Lima, Peru.

To improve diplomatic operations and strengthen our relationships with Bolivia and Peru in the areas of trade, tourism, and investment. The Indonesian embassy in Lima, Peru, is striving to upgrade its website. The updated website will aim some points to be:

Efficient

Enhance the efficiency of diplomatic operations and reinforce ties with Bolivia and Peru in the sectors of trade, tourism, and investment.

Easy Access

Deliver more rapid and effortless access to information and resources, simplifying processes, and improving overall user experience.

Effective

Boost the embassy's capacity to effectively represent Indonesia, Bolivia, and Peru to advance their economic pursuits.

Efficient

Enhance the efficiency of diplomatic operations and reinforce ties with Bolivia and Peru in the sectors of trade, tourism, and investment.

Easy Access

Deliver more rapid and effortless access to information and resources, simplifying processes, and improving overall user experience.

Effective

Boost the embassy's capacity to effectively represent Indonesia, Bolivia, and Peru to advance their economic pursuits.

overview kbri 5
Challenges

Delivering Economic Diplomatic Services

To achieve this goal, the embassy needs to offer public services that are easily accessible to its business associates. However, the present website falls short of fulfilling this responsibility. As a result, the embassy faces the task of finding a solution that offers a comprehensive platform that caters to the requirements of businesspersons from Peru, Bolivia, and Indonesia.

1

Lack of proper access to public services related to trade, tourism, and investment for businesspersons from Peru, Bolivia, and Indonesia.

2

The current website of the Indonesian Embassy in Lima falls short of addressing the needs of the business sector.

3

The need for a comprehensive platform that delivers access to public services related to trade, tourism, and investment for Peru, Bolivia, and Indonesia.

4

The need for a solution to enhance the economic diplomatic efforts of the Indonesian Embassy in Lima.

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ina-access features

Our Solution

The Bridge Between The Embassy and Its People

As we navigate the digital landscape, it is becoming more and more crucial to have a platform that satisfies the needs of both the embassy and its citizens. Our solution has been designed to excel in several crucial areas. Our platform offers a high-performance, fast, accessible, and secure solution while being user-friendly and easy to use. By digitising and automating requests for economic diplomacy services, we aim to provide a seamless and efficient experience for users across Indonesia, Peru, and Bolivia. Whether you are an individual searching for information, a business seeking connections, or the embassy serving its constituents, our platform is the answer to your needs.

High Performance

A website with full maintenance and fast response times, accessible to users in Indonesia, Peru, and Bolivia.

Secure Platform

Ensuring the platform and users' data are protected against cyber threats.

User-friendly Design

A platform that is accessible to all, with a straightforward process for accessing services for both the embassy and users.

High Usability

Not only secure and accessible but also designed to effectively meet the needs of users by digitising and automating economic diplomacy service requests.

Our Process

The Development Planning

We adopt a systematic and expert approach towards product development, guaranteeing that each project we undertake meets exceptional standards.

icon Customer Input

Customer Input

  • Product objectives and targets

  • MVP features

  • Revenue model

icon Analysis

Analysis

  • Competitive market analysis

  • User Acceptance Testing

  • Best practices of the tech stack

icon Results

Results

  • Product objectives and targets

  • MVP features

  • Revenue model

Our Impact

Revolutionising Embassy Services: The Impact of Digitisation

Digitisation has brought about a transformation in the way that embassy services are delivered. With the introduction of a digital platform, users can now access a range of services from anywhere and at any time, with the added security of knowing their information is protected. The digitisation of service procedures and forms has not only made it easier for users to access what they need, but it has also improved the efficiency and effectiveness of the embassy in delivering these services.

  • Easy access to embassy services from anywhere and at any time.

  • A secure platform that protects users' sensitive information and data.

  • Digitised public services procedures and forms.

  • Increased efficiency and effectiveness lead to improved delivery of public services by the embassy.

kbri 5 impact

Technology Stack

The latest and industry-recommended tech stack followed by its best practices was utilised in developing the product to guarantee its reliability, scalability, and security.

Stack


ReactJS

ReactJS

NodeJS

NodeJS

NextJS

NextJS

Database


PostgreSQL

PostgreSQL

Cloud Service


Upcloud

Upcloud

The Benefit to Our Client

Enhancing Embassy Services

Our innovative system offers clients the benefit of improved service request management processes, including reduced human error, quicker completion times, and access to a complete database of user information. These enhancements will result in a decrease in the number of unhandled requests.

1

Reduce human error in handling service requests at the embassy.

2

Streamline the request process for users.

3

Provide access to a database of user information and inquiries.

4

Decrease the quantity of unprocessed and incomplete service requests.