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Privacy Policy

Effective Date : 29 January 2023


Xcidic Lab


Xcidic understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits OurSite and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site.Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of OurPrivacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


Definitions and Interpretation

In this Policy the following terms shall have the following meanings:


means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of theCookies used by Our Site are set out in section 12, below;

“Our Site”

means this website, www.xcidic.com;

“Indonesia and Personal Data Protection Law”

means the relevant parts of the Personal Data ProtectionLaw (“PDP”) as amended on 20 September 2022; and


means PT Xcidic Teknologi Indonesia, a limited company registered in Indonesia under 0220109290766, whose registered address is Lippo St. Moritz Office Tower (Floor9, Unit 901), Jl. Puri Indah Raya, RT.1/RW.2, KembanganSelatan, Kembangan, Jakarta Barat 11610.


Information About Us


Our Site is owned and operated by PT Xcidic Teknologi Indonesia.


Our data protection officer is can be contacted at admin@xcidic.com.


We are a technology company specializing in cybersecurity services and products.


Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.


What Data Do We Collect?

Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when submitting a form. Depending upon your use of Our Site, We may collect some or all of the following data:


Name/ Company Name if you submit a form;


Email address if you submit a form;


Page you access (automatically collected);


Acquisition channel such as direct, organic, referral, social media (automatically collected);


Geolocation such as language and location (automatically collected);


Demographic information such as interests (automatically collected);


Behavioral information such as new vs returning user, frequency (automatically collected);


Web browser type and version (automatically collected);


Operating system (automatically collected);


Mobile device (automatically collected);


How Do We Use Your Data?

Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when submitting a form. Depending upon your use of Our Site, We may collect some or all of the following data:


All personal data is stored securely in accordance with the Personal Data Protection Law. For more details on security see section 6, below.


We use your data to provide the best possible services to you. This includes:


Understanding your problem statements and tailoring our solution for you;


Understanding your questions and answering them promptly;


Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;


In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent forUs to be able to use such data.


With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the PDP.


Under PDP we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:


you have given consent to the processing of your personal data for one or more specific purposes;


processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;


processing is necessary for compliance with a legal obligation to which we are subject;


processing is necessary to protect the vital interests of you or of another natural person;


processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or


processing is necessary to protect the vital interests of you or of another natural person;


How and Where Do We Store Your Data?


We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. In any event, We will conduct a periodic review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy. Our Data Retention Policies are as followed.


You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the Republic of Indonesia,We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be under the PDP. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties.


Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.


Not with standing the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting Us data via the internet.


Do We Share Your Data?


We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, third parties may require access to some or all of your data. Where any of your data is required for such a purpose,We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.


We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.


In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.


What Happens If Our Business Changes Hands?


We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.


In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.


How Can You Control Your Data?

When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data including the ability to opt out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.


Your Right to Withhold Information an Your Right to Withdraw Information After you Have Given it


You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.


You may restrict your internet browser’s use of Cookies. For more information, see section 12.


You may withdraw your consent for Us to use your personal data as set out in section 5 at any time by contacting Us using the details set out in section 15, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you.


How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at admin@xcidic.com, or using the contact details below in section 13.


What Cookies Do We Use and What For?


Our Site may place and access certain first-party Cookies on your computer or device.First-party Cookies are those placed directly by Us and are used only by Us. We useCookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. For more details, please refer to section 5, above, and to section 12.6 below. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.


All Cookies used by and on Our Site are used in accordance with current English and PDP.


Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.


The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visitOur Site and it may not be possible for Us to obtain your prior consent.


You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisations settings.


It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.


Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email atadmin@xcidic.com. Please ensure that your query is clear, particularly if it is a request for informationabout the data We hold about you (as under section 11, above).


Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may berequired by law. Any changes will be immediately posted on Our Site and you will be deemed to haveaccepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Werecommend that you check this page regularly to keep up-to-date.